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Pos Laju Terms and
Conditions
The following sets
forth the terms and conditions governing the delivery services offered by
Pos Laju.
By
employing the services offered by Pos Laju, you signify your acceptance of
these terms and conditions.
1.
Claims
Claims
for lost or damaged items delivered by Pos Laju must be made according to
the following conditions:
- Claims
must be submitted in writing.
- Claims
made must be received by Pos Laju within 30 days
from the date the item is posted.
- Claims
must be sent or submitted to the nearest Pos Laju
Counter.
2. Extent of Pos Laju’s
Liability
Pos
Laju’s liability for loss or damage to items delivered is
limited to the following amount or whichever is lower:
The actual value of the document or a maximum of
RM100.00 of the lost or damaged document;
The actual value of
the merchandise or a maximum of RM300.00 for the lost or damaged
merchandise.
3.
Delays
Pos Laju
will make every effort to deliver your items according to its standards
and quality of service. However Pos Laju
is not liable for any delay as a result of delivery made to outside
delivery areas.
4.
Circumstances Beyond Pos Laju’s Control
- An
“Act of God” for example includes earthquake, cyclone, storm or
flood.
- “Force
Majure” for example includes war, plane crash or
embargo.
- Non-compliance with the requirements of the Postal
Rules.
Postal
Rules
i. Parcels have to be properly wrapped and secured
to minimize damage or destruction.
ii.
Glass or breakable objects must be wrapped with bubble-pack sheets or
polystyrene chips to prevent from causing damage to such
objects.
iii. All breakable or fragile items must be labeled with the “FRAGILE” stickers.
5.
Consequential
Damages
Pos Laju is
not liable for any of the following, whether in contract or in any from of
civil action, including negligence even if it is Pos Laju’s fault, consequential
or special damages or losses, other indirect losses and/or breach of other
contracts.
6. Prohibited
Acts
Sending of cash
through Pos Laju is strictly
prohibited. Pos Laju is not liable for
any loss suffered due to loss of cash sent through Pos Laju.
7. Inquiries
All inquiries
regarding Pos Laju items should be made
within 30 days from the date the item is
posted.
8. Important
Notices
i.
Pos Laju’s last collection time: 4
p.m. on workdays.
ii. Notice
required to be given to P
os Laju before collection is made:
at least 2 hours before collection time.
iii. The Pos Laju service is not
available on every first Saturday of
the month.
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